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Letters from Our Customers:
I just wanted to say that
I am totally impressed with the service and the product that your
company offers. I ordered 24 sets of acoustic strings and 24 sets of
electric strings and they arrived at my door step in Melbourne Australia
(that's in the southern hemisphere for those of you who didn't know)
within six days of ordering them. The strings are of a very high
standard if not higher than any of the USA brands that I have used in
the ten years that I have been playing guitar. Currently in Australia we
are paying approximately $20.00 for a set of acoustic strings and around
$18.00 (retail) for a set of electric strings, so at approx $3.00 AUS a
set that is a fraction of the price (1/6 to be precise).
Thankyou very much, I will never buy strings from anywhere else again.
T.W. Melbourne, Australia
I just have to say that
I'm totally sold on webstrings.com I use your strings on my
Ovation acoustic, my Gibson ES-335, my Vega banjo, and my Breedlove
mandolin. At your prices I can afford to not only to change my
strings at least once a month, but I always have extra sets around to
give to guitar students. As a guitar player of over 30 years I can
say that your product really is the same high quality as the strings I'd
pay $12 for at a music store. I'm really happy with your strings
and I wish your company a long and successful future.
G.B. San Diego, CA
Ya know, I've been on this
planet for nearly 48 years (playing guitar for 35 of them) and I've never
seen a business run so well for price, quality and customer support. You are
a rare breed these days. At first I was skeptical, thinking there must be a
catch here somewhere i.e. cheap, crappy strings, shoddy service etc., but
I've been buying your strings for over a year and I'm amazed with every
order. Out of 20 or 25 sets, I think I've broken one string...and I play
hard. I was breaking the other brands regularly. The sound is very good and
hold their sound for a long time. The price is amazing (free shipping is
wonderful), the service is unsurpassed by ANYONE I've ever encountered.
Please stay in business!!
D.M. McGill, NV
Just got my strings in the mail today and
right away restrung my Jackson Soloist. These things sound damned
amazing and the price is great (I feel like I ripped you off). You've
won a convert, goodbye Ernie Ball.
O.B. Queens, NY
My first job involved washing the windows
and checking the oil while the gas was pumping. I now help people
with their accounts for a major finance company. Customer service has
been a huge part of my life. I still demand it for myself in a world of
self serve. A trip to the local music store recently will be my
last. Poor selection and service are all it takes to spend my money
elsewhere. So I went home and jumped on the internet. I had seen
your site before so I checked it out and decided to place an order and
hope for the best. There was a small problem with my order. I
contacted you and a employee by the name of Wayne fixed it fast. I can
not think of an example in all my years as a consumer that serves as a
better example of great service than this one. I've spent
thousands on items and had worse customer care. You should hold clinics
for some of the companies that now wonder where all their customers have
gone. The amazing thing is you do it right selling an item that sells
for a few bucks. You have not only a new customer for the long haul but
someone that will tell others about your great prices, selection and
service. Thanks WebStrings!
J.F. Madison, WI
I
recieved my first batch of strings from Webstrings just 2 weeks ago. I
purchased the Portland and San Diego acoustics and some of the Memphis
electrics. I play rhythm guitar in a working top 40 country band. I
use two or three guitars on stage (1 Ovation Celebrity Deluxe....1
Seagull M6.... and "of course" a Telecaster) depending on the size of
the venue, and I go thru a ton of strings. I like changing mine every
other gig, to keep that fresh twang that I need to have when
playing today's top 40 country. Needless to say, it was costing me a lot
of money. But I am here to tell you folks that you are as good as your
word. I love these strings ! I played one set of the Portlands thru a 2
night gig, a one night gig and 2 rehearsals before I felt the need to
change them. They feel and sound awesome. The other guys in the band
were floored by the quality and the price and I'm sure you'll be
shipping to them fairly soon as well. You've landed another (among many
I know) customer for life ! I can't thank you
enough. Should you feel the need to change what you do, or go out of
business.........................well, you better not even think about
it. Thanks again.
M.M. Portland, OR
I just had to let you guys
know how thankful I am for your low prices and the great sounding strings
you make! I have been looking for bass strings with a good tone and long
life, and finally, after twelve years of playing professionally (like that's
a long time), I found a great product that just keeps giving! The Detroit
bass strings give out an incredible sound! With other strings, I usually had
to change strings every week or every other week because they either would
bust on me or I would get that thuddy sound that a lifeless string produces.
But with the Detroit bass strings, it's really hard to tell when strings
need to be changed just because of the longevity and great tone they keep
giving. Thanks again for making a great product that, without a doubt, makes
me glad I have spent my hard earned cash on something that
really works and sounds great. Webstrings are clearly the strings of the
Millennium.
A.F. - San Antonio,
TX
Just wanted to say thank you for your wonderful strings and business. I
truly admire the fast, clean, efficient and EXCELLENT business that you guys
are running there. I thoroughly enjoy the speed of the delivery (a day!),
the excellent string prices! (how you can beat under $3 each?!?), and the
great website.
Thank you again!
D.F.
I just thought I'd tell you about my weekend! My brother-in-law had a set of
your strings on his Guild acoustic. I was blown away that he only paid a
couple of bucks for the set. I sing and play in a trio here in Nashville, TN
( We are in the process of signing with a major Label) and let me say that
you can bet we will start ordering lots of these babys!!!! We normally use
D'Addario......and for the life of me I couldn't tell the difference!!
Thanks for the future business!!!!!!
M.E. Nashville, TN
I just want to say THANK YOU!!!!! I've been playing guitar for almost thirty
years and until now have never been completely satisfied with a set of
guitar strings. I play a lot and I bend a lot of strings, handfuls at a
time. I've never had a set last this long and sound this good for the whole
time! I play a Les Paul and I've always broken the high E string after about
eight hours of playing time. I first received your strings about four weeks
ago and I still have them on my Les Paul! I can't believe it! I'm only going
to change them because I have a gig to play, otherwise I would leave them on
to see just how long they would last. After all of this time they still
sound real good. I can't thank you enough! Thanks again,
J.B.
I just put my first set of Memphis Electric Lights on my Fender American
Vintage '52 Telecaster. TONE! As good, if not better, than the top brands
I've been playing for quite a bit more money per pack. I won't be buying
D'Addario, Fender or Ernie Balls any more. You guys Rock! BTW, I'd love to
see a Wallpaper with a Telecaster on your site.
Thanks!
J.K.
Received my 12 sets of strings last night and put them on my the first
guitars to see how they would sound. 6 were Portland acoustic and 6 were
Memphis electric. I want to let you know I feel kind of foolish that I have
been paying such high prices for the new hot strings that were at the local
shops. Yours to my surprise had a better sound and played just as good. To
get all this and pay 1/5th of what I was paying is great. You have a
customer for life.
R.H. Paducah, KY
I really like doing business with you guys. The strings are stronger than
some other brand name strings and you have cut down to 50 percent all the
needless packaging and advertisements. This IS the way to do business. That
last order was put in on Monday and I received the order today, Thursday and
I live in Minneapolis.
Thanks again,
R.K.
A friend had recently e-mailed me your web site. I must admit I was some
what skeptical, but at these prices, what did I have to lose? I ordered 2
sets of the x-light San Diego Acoustic 80/20 bronze and 3 sets of the light
Memphis Electrics strings. I expected a long wait, but within a couple of
days the strings showed up in my mailbox. I restrung my old Fender acoustic,
and was astounded at the quality and sound of these strings! I have been
playing professionally (now semi-pro) for 30 years and have never found a
better bargain than the strings your company offers. I don't know how you
can offer such high quality strings at such a low cost, but I am now a
customer for life. Thank you for offering a truly superior product!
Sincerely,
S.T.
I have to congratulate you on a job well done. I never expected to see my
strings on my doorstep three days after I placed my order. Not only that,
but when I put your strings on my guitar and played it, the end result was
fantastic! Who would guess I could purchase 10 sets of strings for less than
$35.00 bucks (including 2-12 string acoustic sets)! Keep up the good work!
Your very pleased customer,
S.C.
I bought a set of bass strings from
your company for my fretted bass. I had been using the Ken Smiths for years.
I thought, hmm, they are only @ $10.00 a set how bad can they be? So I got
them a couple of days later and strung them up. It took a little while for
them to settle in (a few seconds) to a nice sound. I have been pounding on
them for the last couple of weeks and I love them. I tried them in a Rock,
Jazz, and solo situation. They respond well, have nice top end (without
biting your head off) and have some gorgeous midrange sounds. I let my
students play on them and asked their opinion.They all loved the sound. When
you get the flat wound strings I will try those as well.
C.M.
I have been using your company for close to
two years now I think, and once again had to tell you how great you guys
are. Good quality strings, fast shipping, unbelievable prices!! As a
working musician who really goes thru strings (usually a new set every 2
gigs) You make it possible for me to keep my guitars sounding their best
without sending me to the poor house. Please don't ever change.
C.M. (one grateful
customer) - Jacksonville Beach FL
just thought I’d drop you a
line to thank you for saving me an incredible amount of money! I have been
spending about $100.00 a month on strings. No matter what brand of strings I use
they usually only last me through one gig. I still only get 1 gig out of your
phosphor bronze but they only cost me $2.25!!! and they're just as good as
D’Addario or Markley or anything else for that matter. And to top it off I end
up saving $64.00 per month with you and that is fantastic! Thanks again.
D.P. - Springfield, MA
I am a very happy customer. I
first tried your Classical strings on my roommate’s Yamaha. I must confess I was
very impressed. I actually heard about Webstrings in early 98 but figured they
couldn't be very good based on the price, I was quite wrong I’m happy to say. As
far as I can tell Webstrings are easily the best value in Classical strings I
have ever come across. Keep it up.
J.E. - Ann Arbor, MI
Just thought I’d let you know
how great your string deal is. First of all I was knocked out by the price so I
ordered 10 sets of Memphis Light Plus
and 2 sets of
Portland Lights
I also got a set of bass strings for the bass player in my band. They showed up
at my door right on time for my regular Fri 9:00p.m. to Sat 2:00 a.m. blues gig.
I gave Eric his bass strings ( he thinks they’re awesome and can’t believe the
price) and restrung my 64 Strat and 71 Les Paul custom, next thing I knew I was
off to the gig. Basically its like this, these strings are everything you guys
claim and more. I’ve turned a whole bunch of my friends on to your strings so I
was kind of hoping for a commission. This is the best deal ever, you’ve got a
customer for life.
L.W. - New Haven CT.
Thanks for a great product.
For years I have gone to the big chain guitar
stores and asked for the most inexpensive set of medium acoustic strings
they have. Having done this for the past ten years, I have to tell you that
they never gave me the same set of strings twice. Even worse, the price
points ranged from $3.50 to $7.00. Not knowing what I was going to get, I felt
like it was a game of Russian roulette every time I needed a set of strings.
Webstrings not only offers me convenience, great prices
and consistency of knowing what I am going to get, but having put Portland
Bluegrass sets on two of my guitars, I would not hesitate to use your
strings if I were gigging or recording. I am very pleased. Thanks and keep
up the good work.
A.W. - Murray Hill,
New Jersey
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